Information We Collect
When you visit or use our online services, we may collect personally identifiable information from or about you such as your name, email address, mailing address, telephone number(s), account numbers, limited location information (for example, a zip code to help you find a nearby ATM), user name and password. We may also collect payment card information, social security numbers, driver’s license numbers (or comparable) when you provide such information while using our online services and where we believe it is reasonably required for ordinary business purposes.
Usage and Other Information
Banco Popular North America Mobile
For your convenience, Banco Popular North America offers you the ability to access some of our products and services through mobile applications and mobile-optimized websites (“BPNA Mobile”). When you interact with us through BPNA Mobile, we may collect information such as unique device identifiers for your mobile device, your screen resolution and other device settings, information about your location, and analytical information about how you use your mobile device. We may ask your permission before collecting certain information (such as precise geo-location information) through BPNA Mobile.
Additional Sources of Information
Use of Information
We use the information discussed above in a number of ways, such as:
We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individual customers) for various business purposes, where permissible under applicable laws and regulations.
Disclosure of Information
We may share the information we collect from and about you with our affiliates and other third parties. For example, we may share your information with:
We will limit sharing of your information in accordance with the choices you have provided us in response to our general Privacy Notice.
We may share anonymous or aggregated information with third parties to help deliver products, services, and content that are better tailored to the users of our online services and for other purposes.
Understanding Cookies, Web Beacons and Other Tracking Technologies
Do Not Track Signals
A “Do Not Track Signal” is a header in the HTTP field that requests that a web application disable either its tracking or cross-site user tracking of an individual user. Banco Popular North America will allow access and navigation through its general site regardless of the existence of a user generated Do Not Track Signal. The use of a Do Not Track Signal may affect your ability to access certain pages on this site unless additional verification procedures are performed.
Linking to Third-Party Websites
We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to personal information. This includes device safeguards and secured files and buildings. Visit our Online Security page for additional information about how we protect your Personal Information.
Please note that information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information (such as your Social Security number) to us.
Updating Your Information
Keeping your account information up-to-date is very important. You may review, or update certain account information by logging into your applicable account. If you cannot change the incorrect information online, or you prefer to request changes offline please contact our Customer Care Center at 1-800-274-5696.
Changes to this Online Privacy Practices